Get a Mobile Sim

SIMs for Hajj and Umrah Pilgrims, is a deed done purely for the facilitation of pilgrims by to ensure their travelling remain “tension free” even before they leave for pilgrimage. The initiative was taken by the company solely for the convenience of the pilgrims.

In-order to get a sim, kindly fill the form below and our representative will get in-touch with you to guide you further. For individual travellers requesting a sim, proof of travel to Saudi Arabia will be required (which can be emailed or whatsapped to the representative who calls)

Important Notes about the sim

Please note the following very important points:

  • Only one sim is permitted for one visitor – as per rules of Saudi Government
  • Mobile numbers are provided on the sticker at the back of the Sim card pack
  • The mobile sims can only be activated once the visitors reach Saudi Arabia
    • Sims will be activated by providing biometrics
    • Most convenient location to activate sims is the Hajj terminal at the Airport. Zain Teams will be there to take biometrics and help in activation of the sims
    • Hajj Organizers: If you have a group of over 10 passengers then let us know the hotel name and we will send Mobily activation team to the hotel
  • Children below the age of 16 cannot be provided a sim
  • Once the sim is activated – visitors cannot change their numbers or get a new sim
  • To recharge- it is necessary to note down your border ID. Border ID is written down by immigration officer near the visa page when entry is stamped.

Where can sims be activated

Religious Tour Operators

All Hajj and Umrah operators are welcome to collect Sims for their groups from offices of, Karachi.

Individual Travellers

If you are an individual, going for Hajj or Umrah, you can come and collect your Sim from our designated consortium partners offices. You can fill the form above and we will guide you to the nearest collection office or dispatch a sim if a designated office is not in your city. All you need to do is show a copy of your Hajj visa.

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